perceptions

ADR, Apologies, Bias, Communication, Conflict, Dialogue, Mediation as a business, Mediation Outcomes, Mediation Practice, Research, Skills, Social intelligence, Success in mediation

(FORARB/Charles University)/ /1 Comment

You are usually at a disadvantage for you will take over the boat in midst of the conflict storm without having the chance to prepare the crew and to check on the ship. Yet you are charged to navigate the vessel through all perils of misunderstandings, mistrust, and perceptions. It takes time to make sure…

Bias, Cognitive Bias, Conflict, Neuroscience, Perception

(Strathclyde University)/ /1 Comment

In this article I discuss some of the perception and cognitive biases relevant to conflict as well as the interaction between biases and conflict. I think that it is important for mediators to be aware of the parties’ biases, firstly, to understand how biases are contributing to the conflict, and secondly, to help the parties…

Conflict, Developing the Field, Family Mediation, Growth of the Field (Challenges, New Sectors, etc.), Mediation Practice, Skills, Stories, Tips, Uncategorized, Understanding mediation

(University of Strathclyde)/ /Leave a comment

(This is the first of three parts of a keynote address to the YMCA Conference “From Reactions to Relations” in Burton on Trent on 20 November 2014) Here’s an interesting phenomenon. When asked to play the part of an adversarial lawyer students have no difficulty. It’s as if the script for this activity is carved…