This article was prepared by Rasim Gjoka, Merita Bala and Constantin-Adi Gavrilă, mediators and company-community facilitators. The idea to write about this topic came up after a meeting of community and company members, discussing on finding solutions to sensitive issues -related to environment, safety, investment and employment. After the interactive communication and dialogue, and sometimes…
Five days from now Scotland may be on its way to becoming the world’s newest country. Or it may not. Just over four million of us will vote on September 18th to determine future political arrangements on the British Isles (affecting some sixty million others). Depending on your point of view, you might say with…
Mediators often talk about the power of framing their own language and reframing the language of parties and others in mediation settings. For example, mediators may frame their comments in neutral, constructive and future-focused language. They may reframe party statements to detoxify offensive or destructive language or to create a shift from the negative to…
